• 11963 Jefferson Ave Newport News, VA 23606
  • 1-888-880-3208 Fax: 757-249-5531

Testimonials - Customer Reviews Of Sales, Service, Rentals & Financing Experiences At Dixie RV Superstore In Newport News, VA



Here you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

 

 10 Testimonials (1-10 shown)
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"Our overall experience with Dixie was Outstanding. Our Salesman, Jake Weaver, went above and beyond to get us the deal we needed in order to make the 3 hour trip to purchase a Jayco White Hawk. Valerie Martin, Finance Manager, is knowledgeable and quick and a delight to work with because of her friendliness. Niki Lynn HopCroft, Insurance Mangager, is also very knowledgeable and makes you feel right at home with her southern charm. William did a great job of doing a walk through with my husband, he also is knowledgeable and thorough and even though we've been travel trailer owners for several years, William was able to inform us of some things that were new to us. We would recommend this company to anyone in the market looking for a friendly and knowledgeable staff. You will not be disappointed."
By: David and Carolyn    Waynesboro, VA
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"Where to begin.....we went to Dixie to purchase our very first Travel trailer, and were extremely delighted. The salesman who approached us was a young man name Jake. He was very polite and informative about all the RV's Dixie has to offer. He in fact exceeded our customer service. Once we found the travel trailer we liked we were introduced to a sweet woman named Valerie, who was their finance manager, and again she exceeded our customer service satisfaction. Valerie was very personable and helped us get financed with no problem and knew all the loop holes there were in financing. A few days later we had a scheduled appointment with Valerie to finish off the contract and to meet Peanut to have our walk around of the travel trailer. Again, exceptional service Peanut provided us. He walked us through every step and didn't get a bit overwhelmed with all my questions I had. If we had to do this all over again, hands down we would chose Dixie, mainly because of their employees. My husband and I enjoyed the staff so much I'm sure we will be by just to pop in and say hello. If your in the market for a RV go to Dixie, you won't have any regrets and will be highly satisfied. "
By: Stacey    Newport News , VA
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"Got a great deal on a used Keystone, the salesman and the finance folks were a real pleasure to work with. Had a great experience."
By: Anonymous    Poquoson, VA
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"Thanks for making our first new RV purchase an awesome experience. Had a very minor issue with AC a few weeks after delivery, but your team came out and resolved the problem immediately. I will definitely buy from Dixie again!! Your staff is AWESOME...but do not tell Peanut I said so. :)"
By: Michelle    Virginia Beach, VA
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"Thank you Dixie RV and your outstanding service department staff and technicians. We did not purchase our 5th wheel at Dixie, but when we suffered wind damage in 2014, we took our camper to Dixie. That was the first thing that we did right! From the service department ladies, to the technicians, the process was flawless. Layne worked with me and our insurance company through the entire process. The repair was awesome! The camper looked brand new again. We also had the sofa and the dinette rebuilt and recovered. We couldn't have been happier! But wait, it didn't stop there. We had a slight problem the following camping season, and when we brought it back in for them to look at, they scheduled us right in, and made some adjustments, and there was no charge! I was told that they stand by their work, and they were right! We couldn't have been happier. All of the ladies in the service department and the parts department are top notch. They definitely know what customer service means. But wait, I am not done with the exceptional service! My wife and I were on our way last week for an extended weekend of camping, and I noticed while driving that a seam was loose. I pulled in to Dixie. The ladies, once again, had a technician come out and take a look at our camper. They made a temporary repair so that we could be on our way. We had a great weekend, not worrying about the camper. We dropped it off on our way home on Sunday. (there is a drop box, to make it more convenient) I know, without a doubt, that I will get the camper back in top notch shape. I can't say thank you enough to the staff at Dixie. We have been looking to upgrade our camper, and after this last experience, I am confident that we will purchase from Dixie. The experience and family atmosphere can't possibly be better anywhere else. There are quite a few camper dealerships much closer to us, but I can't imagine not wanting to continue our relationship with you guys! Thank you is not enough!"
By: Cris and Teres    Chesapeake, VA
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"I had a new roof put on my fifth wheel.. I was treated very well. All that was supposed to be done was done and even a little extra which was appreciated. They went above and beyond what was required.."
By: Marvin    Smithfield, VA
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"Our buying experience from beginning to end was professional, friendly, and helpful in guidance of being a new owner. My wife and I were always treated like we were their only customer. The attentiveness we received is unparalleled to any buying experience we've had with such a major purchase. We would really like to thank everyone from Jerry in sales, Valerie in financing, and owners Dennis and Layne. I would also like to thank the maintenance dept for their efficiency and professionalism. I would highly recommend Dixie Superstore RV to anyone. Kyle and Shannon"
By: Kyle    Yorktown , VA
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"I have nothing but wonderful things to say about the service we received for the repairs that we needed done on our 2007 Flagstaff travel trailer. Water damage due to a leaking bathroom sunroof & wall damage. Suzanne was very detailed in the estimate she provided, gave us a ready date, understanding its the beginning of Spring & they are getting busy, we were in no big hurry, well, the job was completed 1 week ahead of time, the total was less than the estimate & the workmanship is unbelievable, you cannot tell that a wall was replaced, everything looks fantastic! I will highly recommend these great bunch of people & I could browse all day in their parts dept. too! Thank you so much, we are looking so forward to using our travel trailer this year!"
By: Patty    Newport News, VA
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"Went to several dealers in Hampton Roads. One dealer we were on his lot over an hour and no one came to greet us. Dixie has a very friendly staff and competitive pricing. This made purchasing a pleasure."
By: Steve    Suffolk, VA
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"Kim was excellent, Valerie, was Awesome, Dennis was great to talk with and has a great team behind him, Thanks to greg for showing us how to do everything. We Love Dixie RV Superstoree"
By: Tim & Janet    Norfolk, VA
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10 Testimonials (1-10 shown) << Previous | Next >>